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Star Citizen

Guides, tutorials and help for Star Citizen: getting started, careers, combat, trading, navigation, controls. Ask your questions and share your tips!

434 topics · 434 messages

// Pilot’s onboard terminal · game data 4.10.2-LIVE.12881860

Beacon OPS

Kit out your ship and see its price, find where to mine each ore and the most profitable trade route, and share your best spots with the community.

Launch the Mobiglas interface

// French-speaking support centre · Star Citizen

SOS FTSC

Ship broken down, injured far from anywhere or just arrived in the ’verse? One call, and a volunteer FTSC pilot answers.

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Free · Volunteer-run · Open to all

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  1. [BUG] Launcher: errors 2000 and 50XX (5007, 5008, 5012, 5021…)Bugs & fixesby JakeCookThe symptom: the download or install stops with error code 2000 or a code starting with 50. To find the exact cause: open %appdata%\rsilauncher\logs\log.log…0repliesActivity
  2. [BUG] Launcher: update stuck, crashing, or the Launch button is goneBugs & fixesby JakeCookThe symptoms: the update won’t start, gets stuck halfway, the launcher keeps crashing or the Launch button has disappeared. ⏬ The update won’t start…0repliesActivity
  3. [BUG] Launcher: can’t sign in (code:error, 403)Bugs & fixesby JakeCookThe symptom: the launcher won’t let you sign in, showing “Sign In Failed – code:error” or a 403 / API Denied error. 🔑 “Sign…0repliesActivity
  4. [BUG] Error 19000 (19k): authentication failedBugs & fixesby JakeCookThe symptom: on launch, the game shows error 19000 and won’t send you into the universe. Why: the server can’t authenticate your account. It…0repliesActivity
  5. [BUG] Error 30000 (30k): kicked out of the game, what now?Bugs & fixesby JakeCookThe symptom: the game freezes or sends you back to the menu with error 30000. It’s the most famous error in Star Citizen. Why:…0repliesActivity
  6. [BUG] 60000 errors (60k) and shard lock: stuck outside the universeBugs & fixesby JakeCookThe symptom: you can’t join the persistent universe, with a 60000, 60010, 60015, 60016 or 60030 error, or the message “Server at capacity”. Why:…0repliesActivity
  7. [BUG] Infinite loading, errors 41013 and 41070, empty “Select System” menuBugs & fixesby JakeCookThe symptom: the loading screen spins forever, or stops on error 41013 or 41070. ✅ The fix, in order 🟡 Change region. It sometimes…0repliesActivity
  8. [BUG] Easy Anti-Cheat: 70000 errors and “EAC is not installed”Bugs & fixesby JakeCookThe symptom: the game won’t start, with a 70000 to 70010 error, “Failed To Initialise Game Launcher” or “EAC is not installed”. Why: Easy…0repliesActivity
  9. [BUG] Crashes, stutters and FPS drops (Vulkan, DirectX, specs)Bugs & fixesby JakeCookThe symptoms: the game suddenly closes (crash to desktop), stutters or loses a lot of frames per second. ✅ Known cases 🟢 Crash to…0repliesActivity
  10. [BUG] ASOP terminals and ships: Retrieve greyed out, ship missing…Bugs & fixesby JakeCookThe symptom: your ship doesn’t show up, the ASOP terminal (where you call and store your ships) won’t bring it out, or a ship…0repliesActivity
  11. [BUG] Elevators and freight lifts stuckBugs & fixesby JakeCookThe symptom: the elevator doesn’t offer your hangar, the freight lift won’t come back up or won’t register a delivery. ✅ Known bugs and…0repliesActivity
  12. [BUG] Movement and locations: stuck, slow character, the Lorville tram…Bugs & fixesby JakeCookThe symptom: your character won’t move, walks in slow motion, gets stuck in the scenery, or a local service (repair, refuel, an app) doesn’t…0repliesActivity
  13. [BUG] Inventory: items gone, unexplained suffocation, fire extinguishers…Bugs & fixesby JakeCookThe symptom: items disappear, turn into something else or won’t equip, or your character suffocates for no reason. ✅ Known bugs and their workarounds…0repliesActivity
  14. [BUG] Bugged missions: the ones to avoid in Alpha 4.10.2Bugs & fixesby JakeCookThe symptom: a mission won’t complete, its enemies don’t spawn, or your reward and reputation don’t follow. ✅ Missions to know about Mission Advice…0repliesActivity
  15. [BUG] Character Repair: the complete guide (and when not to use it)Bugs & fixesby JakeCookWhat is it? Character Repair is an official RSI tool that puts your character back in a clean state. It fixes many blockers (errors…0repliesActivity
  16. [BUG] Reporting a bug properly (and the 10 golden rules to avoid them)Bugs & fixesby JakeCookA well-reported bug is a bug with a better chance of being fixed. Here’s how to do it, and the golden rules that will…0repliesActivity
  17. [GUIDE] Star Citizen 4.10.2: the great bestiary of bugs (and how to survive them)Bugs & fixesby JakeCookUpdated 19 October 2026, Alpha 4.10.2 LIVE. 📚 New: every bug now has its own detailed sheet, with its fixes. Find them all in…0repliesActivity
  18. Star Citizen lore: the great timeline, from 2038 to 2956Lore & Universeby JakeCookBehind the ships and careers, Star Citizen tells nine centuries of human history: the conquest of space, meeting other species, wars, a dictatorship, a…0repliesActivity
  19. Star Citizen lore: humans and the United Empire of Earth (UEE)Lore & Universeby JakeCookStar Citizen’s humanity has spread across dozens of systems, united under one banner: the United Empire of Earth, the UEE. An ominous name for…0repliesActivity
  20. Star Citizen lore: the Xi’an, the patient empireLore & Universeby JakeCookCalculating, patient, with an extraordinary lifespan: the Xi’an are the oldest and subtlest civilization humanity has met. After centuries of mistrust, they are now…0repliesActivity

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